April 17, 2005

Memo to HR, OD and Leadership Consultants

In a study of 28 companies, representing almost 1 million employees, Sirota Consulting concluded that the stock prices of companies with high morale outperformed the stocks of other companies in the same industries by more than 2.5-to-1 during 2004.

"Morale" is tough to define but for purposes of the study, Sirota's researchers defined high morale as at least 70% average employee satisfaction.

To put the issue in perspective, Deloitte Consulting estimates that the annual economic costs of disenchanted workers has soared to $350 billion (with a "b") in the US alone.

If you have services to help clients lift the spirits of their colleagues, you should find lots of work on the horizon.

Source: Workforce Week


February 02, 2005

Lessons from the Hive

Decker_charlesCharles Decker is the author of Beans: Four Principles for Running a Business in Good Times or Bad and Lessons from the Hive: The Buzz on Surviving and Thriving in an Ever-Changing Workplace. He is a Vice President at Acumentum, Inc., an electronic publishing company, and a contributing writer for Fast Company magazine. He was formerly a senior executive at Amazon.com.

Lessons from the Hive is a business fable based on the true story of a small company in the aftermath of a takeover by a conglomerate. I talked to Decker about how change impacts an organization's people, processes, and politics, and what executives must do to keep change programs moving in a positive and productive direction.

You can read that interview in the January 2005 issue of Management Consulting News (MCNews), our companion zine to The Guerrilla Consultant.

Read Decker's Interview
 

January 22, 2005

Has Your Paradigm Shifted Today?

Blog_2

Last Thursday, my friends at 800-CEO-READ let me host their blog for a day. Here are links to seven of my posts.

Has Your Paradigm Shifted Today?

Nine Books Every Consultant Must Read

What’s the Brain Got to Do with Business?

Should You Fire a Client?

Make It an Even Ten

Standing Out in the Crowd

Management of the Absurd

 

September 25, 2004

Stuck in the Muck?

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Trapped.

The clock had just struck 2:00 am. Our four-person consulting team, jammed into a windowless conference room, was working on a short-burn “strategic alignment” project for a client suffering from sagging performance and dim prospects.

The deadline loomed for our recommendations, and we were dead in the water. The table was piled high with reams of head count analyses, interview notes and the opinions of a huge team of outside experts. After spending countless hours wading through the material, the team came to a bleak realization:

We didn’t know what to do. We were stuck.

You haven’t truly lived the life of a consultant until you experience the sheer terror of being hopelessly stuck. After all, we’re the ones with all the solutions, right?

Now when you’re not sure how to get out of the muck, there’s help. Get your hands on a copy of Unstuck by consultants Keith Yamashita and Sandra Spataro. The book is a practical, accessible toolkit that will help any project team break through mental gridlock and get back on track.

The Truth Will Set You Free

Everything starts with an admission: I’m stuck. Once you admit that, you can probably find the root of your problem in what the authors call the Serious Seven. From that point, you’re well on your way to becoming unstuck, once and for all.

Oh, and this isn’t a run-of-the-mill business tome. Its compact size and modular design encourage you to dip in where you need the most help. With a heavy dose of cross-referencing to other tools in the book, exercises and thought-provoking ideas, you don’t read the book as much as interact with it.

I wish this book had been available when I struggled through that dreary night, stuck in project quagmire.   

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